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New York Branch

Mitsubishi UFJ Trust and Banking Corporation - New York (MUTB-NY)

A banking license was first issued for MUTB-NY in June 1979 by the New York State Banking Department (now known as New York State Department of Financial Services).The state banking license was subsequently converted to a federal branch license of a foreign banking organization in November 2017 by the Office of the Comptroller of the Currency (OCC).

The scope of MUTB-NY's current business and activities includes:

Finance and foreign exchange for the investment fund industry in coordination with MUTB's global Investor Services affiliates.

Treasury operations for MUTB-NY, its affiliates and principal transactions with its third-party clients.

Trust business (Custody and Securities Lending services) for corporate and institutional clients.

Customer Concerns or Complaints

Customers are encouraged to contact MUTB's New York Branch representatives directly for any concern or complaint they wish to have addressed regarding its services.

For customers who want to report anonymously or confidentially any concerns or complaints, please call the MUFG Americas Integrity Line at the following telephone number or click the following link to report your concern:

The Integrity Line telephone number in the USA and Canada is:1-877-384-4274

The Integrity Line website for online reporting is:www.MUFGAmericasIntegrityLine.com

Information for Our Customers - Cybersecurity

Passwords Are Your First Line of Defense

Hackers use dictionaries of various languages, names and linguistic patterns to uncover passwords. Their strategies can easily compromise many passwords that exist today.

Add complexity to your password by using a mix of upper and lower-case letters, numbers, and special characters

  • Be creative; choose a phrase or acronym of at least 12 characters
  • Avoid using words that can be found in a dictionary
  • Never use your name, tax ID number, address or other personal information (for example, pet name) that can be easily found online
  • Incorporating a "space" can make your password stronger
  • Do not disclose your passwords online or give them to anyone
  • Do not store your passwords where they can be seen/found by others (for example, on a Post-It note stuck to your computer)
  • Do not click the "Remember My Password" option on various websites
  • Do not use the same password for multiple accounts
  • Do not create passwords containing personal information that may be found on social media, networking, or other websites

Safeguard Your Information When Sending Emails

  • Enable two-factor authentication in your email service if available to help prevent unauthorized access
  • Use an email encryption tool when transmitting personal information
  • Use spam filters when possible to reduce the risk of malicious software and phishing scams (spam represents a significant amount of email traffic)
  • Scammers often copy company logos, names and symbols to deceive unsuspecting individuals
  • Be alert to phishing attempts or other types of social engineering
  • Tax ID or credit card numbers should not be sent by email without protection

Precautions to Take When Online

  • Avoid sites that provide illegal downloads or illegal content (for example, file sharing). Even if you do not download any files, you can be vulnerable to viruses that can infect your computer
  • Hackers increasingly target children's gaming websites
  • Browse securely and ensure the web address of any e-commerce site or online banking service begins with https://
  • Some browsers show a padlock icon next to the https:// to indicate a secure/encrypted connection. Remember: http:// is not secure
  • Log out after using an internet banking service to ensure your session has closed

Wireless Connections

  • Public Wi-Fi has become popular with cyber criminals-who use it to collect log in credentials, passwords, payment information and more. Avoid public Wi-Fi whenever possible
  • Never use public Wi-Fi for banking or shopping transactions, or to send or access private information
  • Do not allow automatic connections to non-preferred networks. Your device could be automatically connected to public Wi-Fi, including those established for criminal purposes

Malware

  • Criminals can use malware to steal or destroy your data, in the process, compromising the security and integrity of the equipment and systems you use
  • Install anti-virus software and pay attention to warnings you receive, such as when you are trying to access an unsafe site on the internet
  • Be careful what you click and download. Clicking unfamiliar links can expose you to malicious software programs that scan your computer or track keystrokes, including passwords and account numbers
  • Scan files with security software before opening. Do not assume emailed files or those given to you on a disc or flash drive are safe
  • Do not trust pop-up windows asking you to download software. The goal of criminals is to convince you that your computer has been infected and that downloading the software will take care of the problem. Close this window immediately, making sure not to click on anything inside the pop-up window
  • Most file-sharing sites are illegal and should be avoided. There is very little monitoring for malware in these types of services. Malware can be disguised as a popular movie, song or program
  • Some programs intentionally include malware. When installing, pay attention to message boxes and the fine print. Cancel any installation if you believe it may be harmful
  • Regularly update your software and scan your system often